Refunds & Returns Policy

Order cancellation

All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled. 

Refunds and Returns

We want you to shop with confidence, that’s why we proudly offer absolute satisfaction guarantees that ensure you’ll receive your item on time and as described. 

Our highest priority is to make you happy, so everyone who shops on istreemz.com receives the following guarantees: 

Full refunds are not available under the following circumstances: 

You can submit refund request within 14 days after the order is delivered, and you can do that by sending a message and providing photo evidence on Contact Us page or email us at support@istreemz.com and we will guide you through the return steps. 

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10-14 days.


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